Chief Concierge- High Profile Estate- Perth Based Apply Now

Are you a former Superyacht professional looking for that rare land-based opportunity in Perth?

Can you offer a high level of personal service & can manage an exceptional team?

Position Snapshot

  • Perth Based
  • 5 years + in Senior Hospitality role (Superyacht, House/ Asset Management)
  • Experience with UHNW clients
  • Attractive Salary Package
Position Summary   The Chief Concierge will ensure the smooth day to day operation for very high-profile Perth based family home, from both a staff and family perspective.  

Your Responsibilities Be the key point of interaction for the family, visitors and staff. Providing personal support to the family on a daily basis. Implementing management plans by working directly with Principals ensuring seamless operation of the primary residence and other assets. Implement rosters, schedules, worklists, systems and procedures to support the level of service and presentation, consistent with the Families expectations. Ensure sufficient resourcing for the working staff to be effective in their roles. Coordinate events on site as they arise, utilising the wider companies team resources.Ensure the staff understand and maintain a high level of security for the property.Sensible approach to security needs and an awareness of their key role in ensuring the family and assets are safe. Adaptation and flexibility to continuously changing priorities. Ensuring the highest level of confidentiality is adhered to at all times. Oversite of multiple properties (including booking services, purchasing, cleaning and maintenance), travelling to each one to maintain oversight as necessary. Ad-hoc projects such as but not limited to the fit out/furnishing of private assets.

Qualifications   General hospitality or service background, with an understanding of asset management, front of house service, culinary exposure, housekeeping, laundry, and events.Superyacht / Hospitality Management or similar certification preferred.Leadership experience of high performing teams ideal.  

People Management   Lead the on-site team in their daily activities, providing direction and support as needed.Liaise with the wider Company team as necessary, around events, coordination of family movements and necessary support for the home operation and upkeep.Ability to direct, monitor and hold contractors and visiting team members to account for works around the home.

Skills & Experience Foundational experience in high end housekeeping Ability to work with little supervision and maintain a high level of performance.Experience with Pet Care.Food preparation ability helpful.Prioritization and time management skills.Working quickly without compromising quality.Customer-oriented and people focused.Ability to adapt to different situations and change work processes to accommodate family needs.High energy levels.Integrity, discretion and honesty.Excellent communication skillsConfidence in engaging with VIPsStrong emotional intelligence  

Start: Flexible, Interview Immediately (will consider candidates abroad)

Salary: Circa Disclosed on Application

  • Classification:   Residential
  • Location:   Australia/NZ
  • Type:   Full-Time